Privacy policy

  Privacy Policy for Roore Pickleball Mobile Application

  Effective Date: January 17, 2025 Last Updated: January 17, 2025

  Introduction

  Welcome to Roore Pickleball ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience using our mobile application. This Privacy Policy explains how

  we collect, use, disclose, and safeguard your information when you use our iOS application Roore Pickleball (the "App").

  By using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the App.

  Information We Collect

  Information You Provide to Us

  Account Information

  - Name and username

  - Email address

  - Profile photo

  - Bio and personal description

  - Skill level and playing preferences

  Game and Activity Data

  - Game schedules and results

  - Scores and match statistics

  - Court locations and preferences

  - Player availability

  - Game invitations and responses

  Health and Fitness Data

  - Workout data from Apple HealthKit (with your permission)

  - Activity duration and calories burned

  - Heart rate data (if provided)

  - Pickleball-specific workout information

  Content You Create

  - Posts and comments in the activity feed

  - Photos and videos you upload

  - Messages to other players

  - Game notes and descriptions

  Information Collected Automatically

  Location Information

  - Precise location (when you grant permission) to find nearby courts

  - Court check-in data

  - Distance calculations for court recommendations

  Device Information

  - Device type and model

  - Operating system version

  - Unique device identifiers

  - App version

  Usage Data

  - Features you use within the App

  - Time spent in the App

  - Interaction with other users

  - Search queries

  How We Use Your Information

  We use the information we collect to:

  - Create and manage your account

  - Facilitate game scheduling and player matching

  - Display nearby pickleball courts

  - Track and display game statistics and history

  - Enable social features and player interactions

  - Send game invitations and notifications

  - Integrate with Apple HealthKit for fitness tracking

  - Improve and personalize your experience

  - Communicate with you about updates and features

  - Ensure safety and prevent fraud

  - Comply with legal obligations

  Information Sharing and Disclosure

  With Other Users

  - Your profile information is visible to other App users

  - Game results and activities may be shared in the feed

  - Your availability status for games

  - Location when checked into courts (if enabled)

  With Third-Party Services

  We use the following third-party services:

  Firebase (Google)

  - Authentication and user management

  - Real-time database for game data

  - Cloud storage for images

  - Analytics and performance monitoring

  Apple Services

  - HealthKit for fitness data (with permission)

  - MapKit for court locations

  - Push notifications

  - CloudKit for data sync

  We DO NOT:

  - Sell your personal information

  - Share your health data with advertisers

  - Provide your email to other users without consent

  Legal Requirements

  We may disclose your information if required by law or in response to valid requests by public authorities.

  Data Storage and Security

  Where We Store Your Data

  - User data is stored in Firebase secure cloud servers

  - Health data remains in Apple HealthKit on your device

  - Images are stored in Firebase Cloud Storage

  - Data is encrypted in transit and at rest

  Security Measures

  - Industry-standard encryption protocols

  - Secure authentication through Firebase Auth

  - Regular security audits

  - Access controls and monitoring

  While we implement appropriate technical and organizational measures, no electronic transmission over the internet is 100% secure.

  Your Rights and Choices

  Access and Portability

  You can access your personal information through your profile settings and request a copy of your data by contacting us.

  Update and Correction

  You can update your profile information at any time through the App settings.

  Deletion

  You can request deletion of your account and associated data by:

  1. Going to Settings > Account > Delete Account in the App

  2. Contacting us at support@roore.com

  We will delete your information within 30 days unless we need to retain it for legal obligations.

  Location Services

  You can control location access through your device settings:

  - iOS: Settings > Privacy & Security > Location Services > Roore Pickleball

  HealthKit Integration

  You control which health data we can access:

  - iOS: Settings > Privacy & Security > Health > Roore Pickleball

  Notifications

  You can manage push notifications:

  - In-app: Settings > Notifications

  - iOS: Settings > Notifications > Roore Pickleball

  Children's Privacy

  Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we

  will delete it immediately.

  International Data Transfers

  Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

  Changes to This Privacy Policy

  We may update our Privacy Policy from time to time. We will notify you of any changes by:

  - Posting the new Privacy Policy in the App

  - Updating the "Last Updated" date

  - Sending you a notification (for material changes)

  Contact Us

  If you have questions or concerns about this Privacy Policy, please contact us:

  Email: support@roore.com 

Website: https://roore.com/pages/contact

  California Privacy Rights

  California residents have additional rights under the California Consumer Privacy Act (CCPA):

  - Right to know what personal information is collected

  - Right to know if personal information is sold or disclosed

  - Right to say no to the sale of personal information

  - Right to equal service and price

  To exercise these rights, contact us at support@roore.com.

  European Union Data Rights

  If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  - Right to access your data

  - Right to rectification

  - Right to erasure

  - Right to restrict processing

  - Right to data portability

  - Right to object

  Legal Basis for Processing: We process your data based on:

  - Your consent

  - Performance of contract (providing App services)

  - Legitimate interests (improving our services)

  - Legal obligations

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  By using Roore Pickleball, you acknowledge that you have read and understood this Privacy Policy.